Stakeholders | Main Concerns | Communication Channels | Response Strategies |
Investors |
Corporate integrity Financial performance Product responsibility Future outlook and strategic partnerships |
Monthly revenue information Shareholders' meetings/annual reports Corporate briefings Company website Public Information Observation Station |
Regular disclosure of financial and business information, major board resolutions, and significant company news on the Public Information Observation Station and the company website. A spokesperson is available to promptly address investor concerns. Corporate briefings to explain operational performance and address investor questions. |
Employees |
Corporate integrity Talent development and retention Promotion opportunities Employee inclusion and equality Occupational safety and health |
Internal announcements Employee feedback mechanisms |
Establish a comprehensive compensation and benefits system to provide reasonable treatment and rewards for employees. Offer various training courses to enhance professional skills. Follow the guidelines to "protect employees, care for health, prevent hazards, and reduce injuries," ensuring employee safety and health. Set up an employee grievance and reporting procedure. |
Clients |
Corporate integrity Product responsibility Information security |
Product introductions on the company website Dedicated service representatives |
Transparent product status descriptions on the company website. Dedicated service representatives to explain products, resolve issues, and communicate continuously to meet customer expectations and create win-win situations. |
Suppliers |
Corporate integrity Factory safety Product responsibility |
Dedicated service representatives |
Avoid dealings with suppliers with poor reputational records. Maintain reasonable profits through effective communication. Balance costs with carbon reduction efforts. |